DATA PROTECTION AGENT REQUIRES THE KB3033929 TO BE INSTALLED ON YOUR WINDOWS 7 PLATFORM. PLEASE INSTALL IT AND TRY AGAIN
This error message is displayed if the KB3033929 or KB3125574 security updates for SHA-2 code signing support are not previously installed when installing the DPS agent 3.4.9 SP1/SP2 on a Windows 7 / Windows Server 2008 R2.
Procedure
- To check if the KB3033929 or KB3125574 security update is installed open: Control Panel > Uninstall or Change a Program > View Installed Update.
- When the security update is installed, run the following command: Msiexec /i [path to MSI file] DISABLE_KB3033929_VALIDATION =1
- When the security update is not installed, download KB3033929 and save locally.
- Extract and run the Windows 6.1-KB3033929-x64.msu file and follow the installation instructions.
- Restart the machine and install the DPS Agent.